Utility Bill Payment
Utility Bill Payment
GETCHOICE! is a full-service Expense & Data Management and Energy Procurement company with a global presence and a complete suite of services supported by in-house experts. GETCHOICE! leverages its proprietary, state of the art technology to reduce misapplied payments, late fees and shut offs. We understand utility bill management and offer the best-in-class service.
Time is Money
Faster Received, Faster Paid
Vendor Issue Invoice
Digital
Email
Mail
Data Checks
Variance Testing
Resolution Assistant
GL Specifics
Business Rules
GL Delivery
Client Payment
Vendor Payment
Enterprise Reporting
VENDOR ISSUE INVOICE
- Typically provided monthly
- Dependent on meter read dates
- can be quarterly or annual
Next Bill Expected Timely Delivery
DIGITAL
- Robotic Process Automation: Software bot navigates within web portal to pull PDF invoice
- Data is exported nightly via a flat file to the GET Portal
- 80% of invoices are digitally pulled within the GET Portal
- Invoices are delivered to the GETCHOICE! specific email address
- PDF is stored in database and all data points are keyed
- 10% of invoices are received via Email
- Paper invoices (snail mail) will mailed to GETCHOICE! PO Box
- Invoice is scanned with text recognition software and delivered to the GETCHOICE! email address
- 10% of invoices are received via Mail
DATA CHECKS
All invoices pass through 225+ audit
- Abnormal # of Days
- Late Fee Alert
- Tariff Change Alarm
- Valid Usage
Ensures all data within the GET portal is 99.5% accurate
VARIANCE TESTING
Client Determined Benchmarks
- Year Over Year (Usage, Charge)
- Month Over Month (Usage, Charge)
- Late Fee Identification
- Penalty Charge Identification
RESOLUTION ASSISTANT
- Invoices errors are communicated to both Client and Choice! Analyst
- Choice! Analyst will work with vendor to resolve any billing errors.
- 100% of recovered savings belong to Client – NO SHARED SAVINGS
GL SPECIFICS
- File Format (TXT, CSV, Other)
- Column Names
- Column Length / # Of Characters
- Date Element Description
- Data/Coding Formats
- Data Receipt Method
BUSINESS RULES
Process Driven:
- Credit Balances
- Previous Balance
- Dollar Limits
- Shut Off Notices
- Late Fees
- Contacts
- Deposits
Invoice Image Delivery
- Links
- Zip File
GL DELIVERY
- Frequency of File:
- Daily
- Weekly
- Twice Weekly
Recommendation: Daily Method of Receipt: Email / FTP?
CLIENT PAYMENT
- Client Control
- Method of Vendor Payment
- PCard Options
- Retain Float
VENDOR PAYMENT
- Client Customization
- Quality checks
- Missing Bill Process
- Frequency based on client’s close
ENTERPRISE REPORTING
Slice and Dice Data
- Portfolio > Location > Account
- Attribute / KPI Reporting / Benchmarking
- Carbon Footprint Reporting
