VENDOR ISSUE INVOICE
- Typically provided monthly
- Dependent on meter read dates
- can be quarterly or annual
Next Bill Expected Timely Delivery
DIGITAL
- Robotic Process Automation: Software bot navigates within web portal to pull PDF invoice
- Data is exported nightly via a flat file to the GET Portal
- 80% of invoices are digitally pulled within the GET Portal
EMAIL
- Invoices are delivered to the GETCHOICE! specific email address
- PDF is stored in database and all data points are keyed
- 10% of invoices are received via Email
MAIL
- Paper invoices (snail mail) will mailed to GETCHOICE! PO Box
- Invoice is scanned with text recognition software and delivered to the GETCHOICE! email address
- 10% of invoices are received via Mail
DATA CHECKS
All invoices pass through 225+ audit
- Abnormal # of Days
- Late Fee Alert
- Tariff Change Alarm
- Valid Usage
Ensures all data within the GET portal is 99.5% accurate
VARIANCE TESTING
Client Determined Benchmarks
- Year Over Year (Usage, Charge)
- Month Over Month (Usage, Charge)
- Late Fee Identification
- Penalty Charge Identification
RESOLUTION ASSISTANT
- Invoices errors are communicated to both Client and Choice! Analyst
- Choice! Analyst will work with vendor to resolve any billing errors.
- 100% of recovered savings belong to Client – NO SHARED SAVINGS
GL SPECIFICS
- File Format (TXT, CSV, Other)
- Column Names
- Column Length / # Of Characters
- Date Element Description
- Data/Coding Formats
- Data Receipt Method
BUSINESS RULES
Process Driven:
- Credit Balances
- Previous Balance
- Dollar Limits
- Shut Off Notices
- Late Fees
- Contacts
- Deposits
Invoice Image Delivery
GL DELIVERY
- Frequency of File:
- Daily
- Weekly
- Twice Weekly
Recommendation: Daily Method of Receipt: Email / FTP?
CLIENT PAYMENT
- Client Control
- Method of Vendor Payment
- PCard Options
- Retain Float
VENDOR PAYMENT
- Client Customization
- Quality checks
- Missing Bill Process
- Frequency based on client’s close
ENTERPRISE REPORTING
Slice and Dice Data
- Portfolio > Location > Account
- Attribute / KPI Reporting / Benchmarking
- Carbon Footprint Reporting