Utility Bill Payment

Utility Bill Payment

GETCHOICE! is a full-service Expense & Data Management and Energy Procurement company with a global presence and a complete suite of services supported by in-house experts. GETCHOICE! leverages its proprietary, state of the art technology to reduce misapplied payments, late fees and shut offs. We understand utility bill management and offer the best-in-class service.

Time is Money

Faster Received, Faster Paid

Vendor Issue Invoice
Digital
Email
Mail
Data Checks
Variance Testing
Resolution Assistant
GL Specifics
Business Rules
GL Delivery
Client Payment
Vendor Payment
Enterprise Reporting

Invoice Created

  • Typically provided monthly
  • Dependent on meter read dates
  • can be quarterly or annual

Next Bill Expected Timely Delivery

ROBOTIC PROCESS AUTOMATION

  • Software bot navigates within web portal to pull PDF invoice
  • Data is exported nightly via a flat file to Choice! Data Connect
  • 80% of invoices are digitally pulled within Choice! Data Connect

ELECTRONIC INVOICES

  • Invoices are delivered to the Choice! specific email address
  • PDF is stored in database and all data points are keyed
  • 10% of invoices are received via Email

SNAIL MAIL

  • Paper invoices will mailed to Choice! PO Box
  • Invoice is scanned with text recognition software and delivered to the Choice! email address
  • 10% of invoices are received via Mail

225+ AUDIT CHECK

All invoices pass through 225+ audit

  • Abnormal # of Days
  • Late Fee Alert
  • Tariff Change Alarm
  • Valid Usage

Ensures all data within Choice! Data Connect is 99.5% accurate

CLIENT DETERMINED BENCHMARKS

Each invoice undergoes variance testing against previously set benchmarks

  • Year Over Year (Usage, Charge)
  • Month Over Month (Usage, Charge)
  • Late Fee Identification
  • Penalty Charge Identification

NO SHARED SAVINGS

  • Invoices errors are communicated to both Client and Choice! Analyst
  • Choice! Analyst will work with vendor to resolve any billing errors.
  • 100% of recovered savings belong to Client – NO SHARED SAVINGS

AP REQUIREMENTS

  • File Format (TXT, CSV, Other)
  • Column Names
  • Column Length / # Of Characters
  • Date Element Description
  • Data/Coding Formats
  • Data Receipt Method

PROCESS DRIVEN

How to Handle:

  • Credit Balances
  • Previous Balance
  • Dollar Limits
  • Shut Off Notices
  • Late Fees
  • Contacts
  • Deposits

Invoice Image Delivery

  • Links
  • Zip File

GENERAL LEDGER FILE

  • Frequency of File:
  • Daily
  • Weekly
  • Twice Weekly

Recommendation: Daily Method of Receipt: Email / FTP?

CLIENT CONTROL

  • Method of Vendor Payment
  • PCard Options
  • Retain Float

MONTHLY CALCULATIONS

  • Client Customization
  • Quality checks
  • Missing Bill Process
  • Frequency based on client’s close

SLICE AND DICE DATA

  • Portfolio > Location > Account
  • Attribute / KPI Reporting / Benchmarking
  • Carbon Footprint Reporting